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Book reviews
WHO SAYS I CAN’T?- A Memoir published by RANDOM HOUSE in Australia and published by MCARTHUR in North America under the title SERENDIPITY ROAD. Bryce Courtenay Mark Victor Hansen-co-author of Chicken Soup for the Soul #1 non fiction book on Calgary Herald best seller list #9 non fiction book on Toronto Globe & Mail best seller list Nominated Australian National Biography prize Sunday Telegraph Sydney & Sun Herald Melbourne Brisbane Sunday Mail Bundaberg News Mail Business Mum’s Network Canberra Times Calgary Herald Como Writer's Festival Diamond Valley Leader Dymocks Adelaide Best Sellers WE 27th Feb 05 If only all authors were as delightful as you
Gold Coast Bulletin Herald Sun Leading Edge Books New Idea New Zealand Noosa Weekender Norfolk Island Writer's Festival SKY News Jacinta Tynan News Presenter Sunday Mail Sunday Telegraph Sunshine Coast News The Chronicle The Program-initiative of Australia Council The Program Reviews Jaclyn Fitzgerald Who Say’s I can’t? is a story of overriding determination, hope, courage and above all else perseverance. The one thing DeVrye never did was give up. The Sunday Mail, Gold Coast The Weekender, Sydney Toowoomba Chronicle Valley Weekly Winnipeg Free Press Calgary Public Library Adoptive Parents Association of NSW Book Shop Owner READER COMMENTS (original documentation available) what a wonderful book-truly inspirational. My wife bought for her book club and I couldn’t put it down Allow me to say how much I enjoyed your compelling memoir. Your really did do a great job of getting it down to the essential story and it was a page turner for me. Congratulations again and again ...... .....I am reading about your melanoma scare in the late 90s. You have a very good sense of humour that is enjoyable to read (I read on the bus and have to bite my lip so I don't burst into laughter in the crowd) Just wanted to tell you how much I enjoyed your book - found it very moving! Gave several copies to various friends , including my sisters, and they all found it riveting. ‘It felt as though she was in side my head - the feelings that I have about my life's journey I loved the book and read it fairly quickly and I enjoyed all of it. Congratulations on a good read which reflects a very interesting life. ‘loved your courage, your energy, your positive philosophy, your warmth and humour – you are an outstanding person.’ Saw your book at our local bookshop (signed by the author!). Enriched the Salvation Army by a small amount, and myself a whole lot more. I was truly AWED by your book, at its depth and sincerity, and again AWED at the life you have lived. I think your message to me is that we all need to be the best we can be, and truly learn by our mistakes. Your journal entries are amazing. I've torn myself away just as you've found your birth father, because I must get some work done, but I have to tell you - your autobio is wonderful. You've done a stunning job of cutting to the chase and giving us the essence of your story. It's very gripping. I just wanted to write and tell you how much I am enjoying your book! I am only on page 154 and am so wrapped up in it I almost miss my train stop to and from work ! I also have needed to do lots of deep breathing for fear that my eyes are going to burst with tears in front of everyone on the train !! (I must try reading more at home !!!) Just wanted to convey to you how much I enjoyed your book "Who Says I Can't". Thoroughly enjoyed the content but moreso your frankness about everyday experiences. Admiration goes out to you, not only because of your achievements (so many) but because you sound like a really honest, hardworking, giving and dedicated person to all around you. The world is a better place with you in it, and we are lucky for your contributions here in our wonderful country. I wish you well for your next 50 years. a much better book about parenting than the books my daughter has been reading. I hope you have been having great successes with your book. To me, the main message is: We are in control of who we become and by staying positive no matter what, we do impact our destiny positively a beautiful and candid insight into the first part of an insatiably inquisitive and exploratory girl’s life. You have finely carved the written form of your journey from ‘51 to 2000. My guess is that there is more to be told by the woman between these lines and now much more to be lived. No one would dare say you can’t. A sensational story... …allowed me to share the incredible undulation of emotions as you experienced them. The eerie series of coincidence that guided you along your path of fate raised the hair on the back of my neck. Overcoming your difficult start in life and dealing with a long period of setbacks and challenges has demonstrated your courage and commitment to succeed. Congratulations on producing an exceptional book, I look forward to news of your next book. It has been to North Stradbroke Island with me for a great holiday and I am almost half way through. It's amazing! You are such an excellent writer and have done soooo much in your short lifetime! I was particularly impressed by all your journal entries. Your literary talent shone even all those years ago! Your writing style is so descriptive and entertaining. I am going to encourage my daughter to start a journal now. My wife read your book cover to cover shortly after the launch, and loved it (I am a little slower off the mark with reading books). Now let me tell you that reading your book happens to be a personal best for me (3 days) & that is a record . Just ask any of our friends. They are absolutely amazed with me as I’ve been known to take up to two years to read a book!!! So I’m a great endorsement . Who says I can’t read a book fast? Your book will be an inspiration to many - God bless. I just finished reading - I've taken every moment I could squeeze out to keep going. Work has been all consuming. So I wanted to say straight away, what a fantastic achievement. What a journey - what a beginning. So many mountains to be climbed, still…if you want to. If I could make dreams come true I'd grant you the film. Thoroughly enjoyed your book and I have now passed it on to numerous friends to read because I know they will enjoy it as much as my husband and I did. Hope the book is going well, it did make me cry, and it inspired me as well. My 18 year old daughter is now reading it and really enjoying it, which is great. Have just finished reading your book - Bravo!!!! It was a great read into your life and thoughts and fears and hopes and your blessings in life.... I am in the midst of your book as we speak - thank you for sharing some pretty hard moments in life with us all. As the reader, I feel so much love and admiration for your Grandfather and wishing I was blessed to have met him. The third part of my brain feels as if,... us, the audience, are filling his memory/entity with love through your writing. Now we will all remember and cherish him too. As soon as I saw the picture on the cover I had this feeling of wanting to hug this precious little girl with her hoop - the long, skinny legs and arms so full of energy and restlessness. You were obviously very much loved for there you are in your pinafore dress with your Mom trying her best to keep you from being the tom-boy you wanted to be. I think we should all let Oprah know about it, which is what I plan to do once I sign off. I wish you the best your heart desires, and that you are now at peace inside, because your peace, will also be the example others will experience once they have taken the journey. Reading your book on the plane to Canada to see my mother was an emotional experience for many reasons - all those long forgotten memories of growing up came flooding back, concern for my ill mother, comparisons of my arrival and settling in to my new country Australia. Congratulations on a good read which reflects a very interesting life. Good stuff, You must feel a load off your chest now, storing up all those memories and adventures and putting them to paper there's now more clear storage in the memory cells. You can now go and have more adventures so you can write another book. I wept and was touched about your personal upbringing, interested in your experiences with people who are still friends of mine and laughed with amusement about your love life. This email is for Catherine DeVrye, who I am sure is too busy to read emails from strangers...however on the off chance she gets time I wanted to say a few words... I recently purchased your book "Who Says I Can't" at Sydney airport at the start of a trip to Italy for work followed by the UK to visit my family, ending with New York as a new experience to absorb...before finally returning to my adopted city of Sydney. From the first page to the very end of your book I came across what felt like incredible coincidences between our experiences and amazing empathy with some of the emotions and feelings you describe as if I had taken extracts from my own diary. I have tried to describe the goose bump moments to other people when reading parts of your book and associating them with moments in my life, but relaying the feelings out loud sounded a bit insane ...Anyway I won't ramble on...except to say I read your book at a time I am feeling a great need of guidance / a new direction or something positive in my life....and something connected to me which I would like to thank you for. There were probably equally as many non coincidental moments too......but I have never read a book and felt compelled to contact the author before. I am reading it and really enjoying it - up to p.144. I don’t think its just because I know you but rather its very brave of you to be so honest, leaving you vulnerable, and at the same time reassuring to many who've travelled the same road. Finding the book very refreshing-there are so many things in the book that makes me reflect back on my own life,-so many things I can relate to in your book. I hope you are starting on your next book now. As I am not a keen book reader, this book has changed my mind. This is the first time for many many years that I have read a book from cover to cover. I finished reading last night. I feel so humble in reading your experiences and in many cases bringing back memories of my younger days behind every thing we do and one day will lead to a master plan. Last night I finished reading Who Say’s I Can’t? To your book thank you. I found the book so full of love, respect, value for life and its journey: appreciation for what has been; is and will be: gratitude and much, much more. Many were the times as I read, that I laughed. Also much of the time there was a tear in my eye. Above all there was a great feeling of respect. Respect for you but also respect for so many people that your rich tapestry, people who have influenced you and them.’ Your book has given us a fascinating insight into your remarkable life to date. It is such an unimaginable saga it is difficult to put our feelings into words. It began as a compelling read and became an even more compelling read as the drama unfolded. My wife could not put the book down - adding considerably to my domestic duties at the time. Your story has affected us profoundly with your humour and tears, your highs and lows and your courage. You have certainly laid your heart on the line. Reading your book last night, I couldn't help but conclude that we are two souls that have lived parallel lives; only we have done so 25 years apart. Your story has inspired me Catherine. I would love to meet you one day. I have been reflecting how brave you are to tell your story – it really is a very invasive & personal thing to do…’ ‘Last Thursday I came to the library to hear you with some hope in my heart – you gave back to me hope and understanding. You are for me a good writer. I like your book, I like it a lot.’ The guests were raving about your wonderful speech and as you know, forming an impressive line for your books.’ ‘It was a ‘beaut’ read as I commend you on your honesty. I was particularly interested in your relationship with your biological mother, Trudy. Thanks for not ‘sugar coating’ your reunion with your lost family. This made all the difference to me.’ JOAN BEDAL Ron PATERSON KRISTYNE LAURINE ALAN LINDSAY PAM JOYCE ANNA ADELINE KATE At one point in my life I read 3 of Simone De Beauvoir’s memoirs. Her endless adventures, her firsthand experience with war, her ability to search for meaning and answers; and a love saga with a man who was somewhat of a life partner, captivated my spirit. Just as your life experiences have. Your story has given me so much to ponder; it truly gave me insight into my own journey!
HOPE HAPPENS!Everest Press (Australia) , Simon & Schuster (International) ALAN JONES 2GB AUSTRALIAN GIFTGUIDE BERT NEWTON GOOD MORNING AUSTRALIA CANBERRA TIMES ELLA JAMES 2UE Catherine DeVrye in her introduction says she wrote this book for ‘the everyday person with everyday problems’. That’s probably you and me. Actually I found her introduction as inspiring as her quotes and I expect that’s because she has overcome such a lot of adversity in her own life. Not all the quotes will be for you personally but this one’s for me: ‘Be realistic. Plan for a miracle.’This is a book to buy for your own pocket or for pocket of someone you love.’ INSIGHTS MACPHERSON PRINTING MACK CAMPBELL’S BOOKSTORE 1. Hope Happens, Catherine DeVrye $14.95 MX MAGAZINE NORTHERN BEACHES WEEKENDER There are also words of wisdom from the ‘unknown’ and some special thoughts from Catherine that she wrote while searching for a piece of hope.’ SHE SAID WEBSITE THE AUSTRALIAN THE QUEANBEYAN WEEKLY BOOK NEWSLETTER MICHAEL BLOOMBERG- Mayor New York City READERS It’s a great looking book and it has a nice feel to it. I have had a quick go through and am keeping it on my bedside table. I suspect that I will be dipping in for inspiration in the next few months. My 12 year old daughter, Helen, really likes the book and we have had a number of serious conversations about it during our bedtime chats. She knows it well and has all her favorite sayings picked out. .’ ‘…that little book certainly has been wonderful and inspirational both to us and our daughter. It is used daily in their rehab therapy sessions ‘I heard Alan Jones on Radio 2GB read out a letter from Pauline Hanson in which she quoted something from your book Hope Happens re: its your attitude to events in life that makes the difference, not the event itself.’ Earlier this year I underwent a double lung transplant and while I was at home on oxygen waiting for my transplant “call” I was given your book “Hope Happens-words of encouragement for tough times”. I could relate to several quotes within that book and they helped keep me positive in a very difficult time. EXCELLENT work! Am much impressed with this one, and especially the photography. Was wondering who did all that great work until I read the cover insert! ‘Hi, Just read your book "Hope Happens". It was excellent. Any other books etc available??’ ‘ love the photos and the quotes - especially your personal ones and your Mum and Dad.’ -very revealing and offered a great perspective on change and life. ‘ I've bought it into the office today to share with the staff. It's wonderful, congratulations.’ I was at a low point in my life due to the threat to our business assets and thus future. The little book Hope Happens was also given to all our staff to help keep their spirits up - it was a life saver. We are now out of the woods and I would love to catch up with you - if you are ever in Adelaide – Just a note to let you know that the books you signed as gifts for my clients were very well received. I liked the photographs. Dare I say even more unisex Not too many flowers!. Read it through early this morning and it felt good.’ It, I feel, with be the real treasure amongst the gold of your personal library, that is, the books you have written. ‘ You are the most cooperative author I've ever been in touch with. This article does say something good about this book, and I hope it will generate some interesting sales.’ I'd like you to autograph one which I will keep for myself, but the others I would like to just have on hand to give to friends in "time of need" . I just gave my copy to our daughter, who is struggling at the moment, she found it very helpful to have as a reference and I suppose the knowledge, that her dad and I care enough to give it to her. The book it a great small gift for friends "in need".’ It's a great book, easy to read and totally enjoyable, so congratulations and I wish you great success with it. I have it on my desk and every now and then I look at another quote. yes -I have shown it to others as well. photos are amazing and content is great and the size is perfect - well done and congratulations once again. This excellent little book is a great tool in so many ways. Your members can use it to inspire themselves, their participants and it is also a neat give away for trainers to use as prizes or to tie in with their themes for training. Suitable for both sexes and the photos are stunning. I would encourage you to carry this product in your range and also to promote it to your members as an Australian Author producing world class product.’ The quotes in your book are inspirational (please don't cringe when you read that) - but it was your Introduction that resonated with me. My co-worker, for whom I bought the book, read it Monday night and LOVED IT! Said she now has some quotes she can use in all those blank greeting cards she loves to buy!’ that little book certainly has been wonderful and inspirational both to us and my daughter. It is used daily in their therapy sessions. and inspirations from your book has helped with the recovery period. ‘I originally sent out a copy to each of our Operational Managers to see if they thought the book would be of use in their centres. I have forwarded below some of their comments: "I thought it was great and really enjoyed reading it. It came to me at the time of a bereavement and found it was comforting and supportive. I found several little quotes that I particularly responded to on a personal level." "I and a couple of staff have reviewed this book and believe it is a great motivational tool and one that would be excellent to have as a resource within our centres. It is simple to read and I'm sure would provide a source of inspiration to both our staff and clients." "Devotional and motivational books of this size are always good to have in the office. They can provide inspiration and staff use them for devotions." ‘ ‘I gave a copy of Hope Happens to someone I know and he has taken various of the quotes and written them down on pieces of paper which he keeps in various places. When he's in a bad place personally, he uses them to motivate himself. He has gone through a very tough time having been retrenched in middle age and not really knowing how to handle it and then having a very hard road to where he is now. You really make a difference in people's lives - how good that must be.’ just wanted to let you know that I've given six away and I have three more to give away. I just love it. Here are reactions from two longtime friends: X- whose mom died in Oct. "I love the book. I've always liked things like that, but haven't taken time to read any lately. X- 82 years old "I've always collected quotes but to have them on a "page of art" makes the image/idea linger in my mind." My teenage daughter was on the computer sharing Hope Happens with her friends via Instant Messaging and they wanted Hope for themselves! Children are often a good judge of works...and Liz and her friends LOVED your Hope Happens!...as much as she loves all the Chicken Soup books.’ ‘Your book was very easy to read-just as promised. And as it should have been, given the subject. I found it helpful, but not judgmental. Although, I must say I recognized myself in too many chapters! So, my best wake-up call was what would I do if I only had 60 minutes to live? SALLY PAT BARRATT LIZZI SUE KAREN MARY JO PAPERCLIPS DON’T GROW ON TREESHON. MIKE BAIRD-NSW TREASURER PAUL KOENIG PARTNER European Australian Advisory Group-formerly PWC MONEY MAKERS SKY TV THE SEMINAR COMPANY-INDIA-PRAKASH IDNANI GRAHAM STREET-NZ APPLIANCE ASSOCIATION RAMS MIKE LAZAROW STEPHEN MUDGE-CONSULTING GEOPHYSICIST
‘HOT LEMON AND HONEY- REFLECTIONS FOR SUCCESS IN TIMES OF CHANGE’Sir Edmund Hillary Jack Canfield, Co-author of The Chicken Soup for the Soul’ series. The Bulletin DUNEDIN CHRONICLE The Sydney Morning Herald Gentlemen NSW Women Writers Group. New South Wales Golf Club READERS Like a pack of Tim Tams at a hormonal time of month, I couldn’t get enough and finished the entire pack-or in this case the book! I did manage to grad a few free moments during the Christmas break and I got so absorbed I read it in one foul swoop! I thought as you suggested that to read a chapter a week would be a good idea, but so much for that. So many pertinent thoughts and very applicable to my professional and personal life ‘The book is beyond superb. It can only have what it’s got because it has been written by a ‘’woman who has led an absolutely fascinating life!’ It’s full of so many home truths and so much common sense that I hereby commit to regularly skim through the chapter headings as reminders. You’ve really hit the nail on the head for today’s lifestyle – and I’m not even in the corporate world.’ I took ‘”you” with me to New York last week and spent a lot of time with you on that long flight. I really liked the story about the hotel in Perth and the hot lemon and honey drink that they gave you. It must have been quite an experience writing that book since you included a lot of personal comments and really opened up about your personal life. My copy of Hot Lemon and Honey is already becoming well worn – like a good friend.’ ‘Your book is good medicine. It is good reading ‘It is truly an outstanding publication.I particularly liked the way you included references to other writers who have had something to offer along the path of personal enlightenment. You inspired me to make a list of health aims. ‘Your book ‘ Hot Lemon and Honey’ has been a joy to read over lunch each day, giving me the lift I needed to keep me “on the road to success”. Thanks for a great read. Looking forward to your next “brew”.’ I am enjoying your words of wisdom, and hope to share them with my colleagues at work. As school teachers we are currently facing great changed in education.’ ‘I think I had said to you that in the short time of reading your book on the flight it has “cleared my head of job related congestion: and helped me to come to a decision that I had been mulling over for some months. I am in the process of negotiating a new position at the moment and hopefully will be able to pass on your recipe of Hot Lemon and Honey to others whose inner self needs some nurturing. I often go back to the book when I start to feel a little low, when thing do not seem to be moving as fast as I would like them to and give my self that little boost of enthusiasm. As your friend Sir Edmund Hillary says, “It’s not the mountain we conquer but ourselves.’’ it conveyed something that is very useful for my own life at the moment. ‘Congratulations on your new book. You are definitely onto a winning formula. I have bought books on quotations before as they appeal to me but your idea of discussing them and including interesting stories only makes them more appealing in ways we can all relate to. ‘As I sit at the table after dinner drinking my Tetley’s Lemon and Honey t-bag drink, I couldn’t think of a better time to drop you a line-great book! ‘Thank you so much for writing ‘Hot Lemon and Honey.’ ‘Have been busy reading your book at night during my last two trips, on the bus that sort of thing, haven’t finished it yet, but don’t want to. Very good book …great short chapters, great quotes, as a matter of fact I have just quoted one to a friend in Oz Over the past 3 years I have read many motivational books, poems, quotes and attended a few courses. Learning to appreciate such things has changed my life in so many ways and I admire such people as yourself that choose to share what they have discovered themselves…if you are ever in the office, I would love to meet you ‘I am enjoying "Hot Lemon & Honey". I linked a recent experience with some of your thoughts and have emailed to mining industry colleagues worldwide. ‘What I like about the book is it's simple style and it's friendly disposition. It's one of those things you can't fake in writing. Many of these types of books tend to be very cold and clinical and tell you how to achieve rather than invite you to do so. ‘I received the book and am half way through it (two or three chapters a night). I'm always jealous of people who tell us stuff that we all knew but never think about. And I hate people who can convey plain common sense in a simple way. My parents borrowed your book and it looked interesting so I read it. It was neat and I thought it had a lot of cool inspirational quotes I thought that your two books would be an excellent theme for my Thinking Health Bulletin. Attached is my next proposed article, which I would like you to read first to make sure that it is OK with you. Ten days ago at Inverloch, I started reading THE book and literally didn't put it down until the end. Congratulations on a fine work. It is stimulating, sensible and humorous, all in all, a great read. enjoyed the personal references, which somehow add a touch of everyday reality and common sense. The business content is always at the core and I certainly picked up a few pointers, which will help our business improve. thoroughly enjoying your book. I'm tending to take the slow option that you have suggested - ie reading one chapter per night so it's taking me a while. It's funny - as I'm feeling so snowed under at the moment as I take on a new job (which starts on Monday) I read your book and it is just the support I need - such as we never have enough time in our days to get through everything and finish our 'to do' lists etc etc. It's nice to know that others feel the same as me! ‘Just finished reading your new book last night and wanted to drop you a line. I have been doing a lot of thinking lately about life, love and career and have to tell you that it was a really good read for the state of mind I have been in. Thanks for the insights - and for making a difference. Keep in touch.’ The title and cover design are excellent. These arouse curiosity and are likely to tempt the browser to pick it up to see what it is about. In fact that was a chance visitor having a cuppa did. She saw it on our dining table, picked it up and started checking it out chapter by chapter. Her associate, my nephew, my wife and I were left to carry on the conversation. A good indicator because she is an intelligent business consultant. Your overall presentation and structure are also excellent. The language is clear and simple enough for business people who so often lack an adequate grounding in have only read it once and I shall take more time on it on my second read. Reading a book a second time is like watching a film a second time. It is amazing how much you miss first time around. so full of wisdom and insight. I congratulate you on your achievement. couldn't put it down last night, have quoted you today in our staff meeting and emailed a couple of thoughts to friends and my boss!’ Following your speech, I forked out my however many dollars (don't remember now but it was money well spent) for your book "Hot Lemon and Honey", which you kindly signed for me. It's still on my bookshelf back home but its messages have stuck with me for the 9 months and counting since I left Oz - most notably the sentiment (excuse me if these were not your exact words) "not making a decision is a decision in itself". I wanted to let you know how it has also touched my life in a personal sense, and to say thanks for that.’ ‘I have to say your book "Hot Lemon and Honey" is beside my bed and I am enjoying it very much. I tend to dip in and out of it, have a think, a re-read, and then put it away for a couple of days. I have ordered more copies to send to my daughter, best girl friend and my sister! I am at week 11 of my 12 week University Term, and it was a bit of a pain barrier last week, and the book helped to put a few basics back in place for me.’ ‘I found out what the word 'restructure' truly means which is a way companies can get rid of staff, hence I was made redundant. The last 3 mths have been very difficult for me so I will take note of your website addresses for some 'motivation' and 'feeling good' prompts. I enjoyed your Honey and Lemon book - found some very good things to help me prioritise what really matters in this world.’ I have lent out your books to some junior sales people I'm looking after here. My kids love it too. Absolutely fascinating. In fact one would know everything you tell us in such an easy and explicit way, but we are so stupid and always forget about the simplest things of life: To live today and be grateful about every second of the day. Thank you for reminding us again and again! ‘I chose to get your advice since I expected a lady of your age to give a motherly advice to me and it was exactly what i expected from you. I would like you to present more columns in THE HINDU. I LOVE READING YOUR ARTICLES IN HINDU.’ I read a lot of motivation and positive thinking books and I picked yours at the library. When I got it home I thought I had made a mistake because it was work related. Not only was it very helpful from that point of view but also on a personal level too. I just thought I would write to thank you for your book and thoughts of encouragement. I admire persons like yourself and hope one day to be able to help others also just maybe not in the same way as you. ‘I truly appreciate your personalising the books for my staff. I have given each of them this book to read over the holiday break as we truly are in a state of change, certainly a positive change, and I want them back in January with a fresh outlook on life and their chosen careers.’ Not sure if this email will ever find you however...I attended a presentation by yourself and whilst there received Hot Lemon and Honey. I am not a reader, not through lack of education however through other priorities. I was sitting in an aeroplane 2 weeks ago about to land and we were then informed we had to hold and wait as a runway at Sydney has been closed. "oh crap" was my initial response however after sifting through my backpack I picked up your book. Please don't get me wrong I enjoyed your presentation however as I usually do I judged the book by it's cover "Hot Lemon and Honey" and immediately the wrong thoughts conjured in my mind. Yes I know that you had told us that a lady gave you these when you were sick and therefore I knew where the name of the book had come from but........ Anyway I started reading the book in my ideal bite size chunks and much to my amazement I have now finished. I didn't read it over the 52 weeks primarily for the fact I wanted to read! WOW! Anyway I wanted to say thank you for playing a part in my life from afar. It looks splendid and I have found the sections I've read so far both illuminating and fascinating. I recently spoke with you at your book signing at Dymocks. I was the 'Quantity Surveyor' on my lunch break where I purchased your inspirational and calming book 'Hot Lemon & Honey'. I would like to say thank you for the book as it is a source of comfort and puts a hard and sometimes annoying work day into perspective. Thank you again for your book and the insight and wisdom contained within. I am writing to you by your first name because I almost feel as if I have known you for a long time - that is after I have just read your sweet hot-lemon-and-tea book. Congratulations - not the first and I sincerely hope not the last that you are to receive on it! What worries me though is that in Bulgaria (this is where I am from) your book has just come out -that is 5 years after its first publication. Still on the web site of the book I didn't find a second book having something to do with hot lemon and tea which made me feel I am not too late! As the Practice Manager of a medical practice in a small town, your advice is a relevant for me (and my colleagues) now as it was when I worked for an Multinational Pharmaceutical Company as a Sales Representative! HARCOURTS REAL ESTATE PETER DUNN REAL ESTATE CORPTECH – QUEENSLAND DEPARTMENT OF PUBLIC WORKS DEPARTMENT OF INDUSTRY & INVESTMENT BOOK CLUB WAGGA WAGGA REGIONAL FAMILY DAY CARE KIM RATZEL IAN AND JULIE MACKEY YAOWALAK BANTHEE SKILCHEK BRIAN BRADFORD FIELDERS
GOOD SERVICE IS GOOD BUSINESS- SIMPLE STRATEGIES FOR SUCCESS’– PRENTICE HALL (PEARSON) Newsletter of Australian Customer Service Association. Retail Trade Magazine – New Zealand. Marketing News Useful stuff, in an entertaining, easily-digested read.’ READERS ‘Once again, let me say congratulations on a good book. Good Service is Good Business is a great read, and how I wish everything in it could apply here in Asia.’ TONY GATTARI TRANSOCEAN SHIPPING MYAMAR
THE CUSTOMER SERVICE ZOO Australian Institute of Management – Tony Jollye Les Galbraith, Vice President American Express Business Travel Australia and N.Z Peter Wiesner- Manager, Advertising & Sales Promotion Mercedes-Benz(Aust)P/L Dr Vern Harvey, Chief Executive, Credit Union Services Corporation. Sam Corbett, Managing Editor, Monash Mt Eliza Business Review |
 Catherine DeVrye  
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| CDV Management. PO BOX 559. Manly NSW 1655. Australia. Phone +61 2 9977 3177. office@greatmotivation.com |
