We have opportunities to shape our futures but we don’t always have control over unexpected events. We would never consciously chose for ourselves-or those we love- to have a car...
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Australia stops for Melbourne Cup race in 4 hours. Dad used to say that horsesense is something animals have to stop them betting on people! Many people only place a...
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Will we ever forget where we were 9/11? I was at the World Airline Entertainment Conference in Brisbane, addressing 1600 delegates. Topic: We Can’t Always Control Change-only our attitude towards...
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Happy New Financial Year …I’ve just returned from speaking in the UK & learned I wasn’t receiving some emails-which isn’t a good thing for a speaker on customer service-but all fixed...
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